Author Topic: Windows 7 driver update problem  (Read 727 times)

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Offline Gordon McGeachie

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Windows 7 driver update problem
« on: July 31, 2016, 05:17:07 PM »
I have had a driver update failure for the last two days.

It is for the built in Intel graphics chip, and I get an error code of 80070103.

after doing some browsing, it turned out to be  that the driver was already there, and windows update wanted to download and install again,I also found a link to winwiki which suggested that I install and run a program caller reimage repair, this I did, and it found a few errors...

At the end of the scan, it told me that I have to buy it to carry out the repairs.

As this may be an incorrect entry in the registry, can anyone suggest a free download that can sort it out please?

Thanks in advance
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Offline AScot

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Re: Windows 7 driver update problem
« Reply #1 on: July 31, 2016, 08:58:59 PM »
Unfortunately, I think Microsoft has discontinued support for Windows 7. All the troubleshooting pages have been replaced by 'update to windows 10' pages.

However, error code 80070103 occurs if the following scenarios are true:

1)    Windows Update tries to install a driver a second time for a graphics adapter.
2)    Windows Update tries to update a currently installed driver to an unsuitable version of that driver.

I would go to the vendors website and download the latest driver from there. There may not be a later driver than you already have.

All these programs that claim to check for errors will find errors, usually things that are of no importance. They just want to sell you their programs. For instance, if you run a check of the registry you will always find numerous errors. Clean the errors and use the computer for half an hour, check the registry again and you will find many new errors. The registry is constantly being written to by every program and device on your computer and never when you remove a program or delete a file, thereby creating errors that do not matter.
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Offline Gordon McGeachie

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Re: Windows 7 driver update problem
« Reply #2 on: July 31, 2016, 09:11:56 PM »
thanks Ascot, any idea where the downloaded update will be hiding so I can delete it?

 I did see online earlier that other people are having the same trouble, and think it should be up to Microsoft to sort out the `double` download issue.............
« Last Edit: July 31, 2016, 09:23:50 PM by Gordon McGeachie »
A700, VG-C70AM, Sony 50mm f1.4,SAL1870, Sony 70-300mm f4.5-5.6 G SSM, A350,A550,3600HSD, Minolta 135, 500 Reflex, Sigma 10-20,  Tamron 17-50mm f2.8 XR Di-II LD ASP IF, Sigma 400, Tamron 90, ,Nissin Di866 MKII,Interfit 150w 2 head kit, Giottos MTL9351B/MH5011
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Offline Faldrax

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Re: Windows 7 driver update problem
« Reply #3 on: August 01, 2016, 12:20:21 AM »
Gordon,

not sure if this will fix your problems, but when I upgraded to Windows 10 I needed to update my graphics card, and switched from AMD to NVidia - which meant I was ken to have a clean start.

I found a utility Display Driver Uninstaller (DDU), which clears out all the dll's, registry entries, etc of your display driver ready for a clean install of the new one.

One option would be to download the latest driver and save it in a known location
Then delete your existing driver using DDU
Then install the latest version.

Windows update should then sort itself out, as you will have the latest driver.

Of course, if you are happy you have the latest driver installed anyway, then you can simply ignore the failed update - if you do a manual scan for updates it will list all it thinks you need, and you can right click and tell windows not to apply that update.

Link for DDU;

http://www.wagnardmobile.com/

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Offline chappo1

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Re: Windows 7 driver update problem
« Reply #4 on: August 01, 2016, 02:12:58 AM »
Gordon,
I cannot help with W7.  I think I related my experience with W10.  My PC was running W8.1 and this upgrade to W10 kept popping up and I kept hitting the B*##er off button.  This went on for a month or so.  One day we were going out and I was in a hurry and did not notice that the sneaky buggers had moved the decline button and the button I hit was the accept button.  Toooo darn late and away it went.  The drivers I was worried about for my Epson printers and my 25 yo HP mono laser all worked fine.  The worst thing was that it removed my screen calibration and I had to recalibrate.

The crux of the story is that when mine went smoothly I updated my wife's W 7 machine and that went smoothly too....john
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Offline AScot

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Re: Windows 7 driver update problem
« Reply #5 on: August 01, 2016, 04:03:57 AM »
I have updated my computers to Win 10, which I think was a good move. My wife's computer has Win 7 but is so old and slow.

Anyway, go to >control panel >All Control Panel Items > Windows Update(Small Icons) >View Installed Updates. You will see all your updates over the years. Find the Driver update, either by the KB# or look for a driver that Failed. If you want to delete it, click Installed updates at the top of this page. Find the failed update and right click it and choose uninstall.

The status in the view installed updates (under importance) will will say if it is important or recommended, No need to worry if it is only recommended. If it is a driver it may say important, it is not. Video drivers are sometimes updated with a feature that is incompatible with your setup and you are forced to roll it back. That is a whole new set of instructions!!!

Good Luck. :D
Sony A7, A850, A77, A700 || Sony>> 70-300G, 28-75 f2.8 SAM, 16-80CZ, 50 f1.4, FE 28-70 OSS, FE 24-70CZ f4 OSS, LA-EA4 || Minolta>> 300 f4 G HS, 200 f2.8 G HS, 100 f2.8 (D) Macro, 50 f1.7, 28 f2.8, 28-135 f4-4.5, 70-210 f4, 500 f8 Reflex, TC x 1.4 HS, TC x 2 HS. || Sigma 21-35 f3.5-4.2. || Tamron SP 24-135.

Offline Gordon McGeachie

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Re: Windows 7 driver update problem
« Reply #6 on: August 01, 2016, 06:47:02 AM »
thanks guys.............

I managed to find where the downloads are c:windows;software distribution; downloads

there is only one there that has the right date and file size on, so in theory,( I think) I should be able to delete it from there
A700, VG-C70AM, Sony 50mm f1.4,SAL1870, Sony 70-300mm f4.5-5.6 G SSM, A350,A550,3600HSD, Minolta 135, 500 Reflex, Sigma 10-20,  Tamron 17-50mm f2.8 XR Di-II LD ASP IF, Sigma 400, Tamron 90, ,Nissin Di866 MKII,Interfit 150w 2 head kit, Giottos MTL9351B/MH5011
My flickr site is here http://www.flickr.com/photos/35699306@N04/