Sony DSLR, SLT, NEX, & Mirrorless Discussion > Crop Sensor Sony Alpha Camera Discussion

alpha 300: can't download the photos from camera

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bigdancer:
Hi there. I have an Alpha 300 with a 16GB transcend compact flash (133x) card. I can take pictures on the camera, but when I go to connect the camera to my PC (via the USB cable) the PC cannot access the drive, and says it is not formatted when I click on it in My Computer. Obviously, I don't select the option to format the drive now!

None of the sony bundled software identifies the camera's card as being available: it just says no device connected. But in My Computer, the drive appears in the list, merely as an unformatted drive.

Anyone else had this issue? Should I have formatted the drive first or something?
 
I think I've used the card in a card reader (which I no longer have access to) and it worked then, I seem to recall (although it was a while ago...I can't say that for absolutely certain).

Any advice much appreciated. The card is not full by any means, but I'd like to get the photos off it!

pjjohnson:
Hi

Firstly welcome to the forum.

Secondly I think your best option is to get a card reader and try to retrieve the pictures before going any further. There are a number of free recovery tools available (if you need them) that work specifically with camera memory cards. I always use a card reader instead of connecting the camera to my PC so have no experience of connecting the camera directly.

Cheers,

Peter.

bigdancer:
Hi Peter, thanks for the welcome and response!

Which free recovery tools do you recommend?

Tom F:
You might check and see if the USB connection option is set to mass storage.

bigdancer:
Do you mean that it should be, or should not be? Either way, it doesn't access the data. (if I've got it set to PTP, when I plug it in, windows xp does recognise the camera, but still the software doesn't see the attached device)

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