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Author Topic: unable to copy pictures from my A300 to computer  (Read 652 times)

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Offline bunto

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unable to copy pictures from my A300 to computer
« on: January 24, 2010, 06:38:21 AM »
Dears,

i just bought alpha 300 and took some pictures. i liked the camera but 1 thing m unable to do is to get the pictures out of it to my pc.
i connected the usb cable and in the menu changed the settings to "Mass Storage" mode. but still nothing happened :(. i followed the steps mentioned in the booklet.

can anyone guide me to do this so simple task?

thanks in advance.

--bunto
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Offline pointblank

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Re: unable to copy pictures from my A300 to computer
« Reply #1 on: January 24, 2010, 07:03:17 AM »
I had some hassle recently with my BlackBerry and after some refreshing it worked. Not sure if it is that simple as I have no idea once done you can simply browse the camera.

Personally I always take out the memory card and use a card reader so I can copy and paste easily form the Explorer indeed.
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Offline bunto

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Re: unable to copy pictures from my A300 to computer
« Reply #2 on: January 24, 2010, 07:08:41 AM »
Thanks Dear,

if thats the only solution... is this some known issue with this model?
btw whats the relation with alpha 300 and blackberry ? :)

Thanks for the response.

Regards,
--bunto
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Offline vaughaag

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Re: unable to copy pictures from my A300 to computer
« Reply #3 on: January 24, 2010, 08:13:11 AM »
Hi Bunto,

What operating system are you running and also do you have a memory card reader in your computer or one to hand you could plug in?

Dave
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Offline bunto

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Re: unable to copy pictures from my A300 to computer
« Reply #4 on: January 24, 2010, 08:24:23 AM »
Hi Dave,

i tried it on vista and xp both by connecting the usb. the builtin card reader in my laptop does not support CF.

when cable is plugged in, there is no sound that windows make or pops up any window.

i think i should today as well try on Linux(ubuntu) too.

whats your experience?
i assume it should be like a simple plug n play (like other cameras and external usb)
is there any driver for doing this ?

Thanks

--bunto
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Offline vaughaag

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Re: unable to copy pictures from my A300 to computer
« Reply #5 on: January 24, 2010, 08:34:45 AM »
Hi Bunto,

I have not had this problem with my A200 but have found this with some cameras with built in memory and other devices. In XP I found that is was a power management issue.

You could try this; (taken from http://support.microsoft.com/kb/871233)
Disable power management of the USB hubNote If you perform the following procedure, you may also reduce the battery life on a portable computer.
Use this method if method 1 does not work. To disable power management of the USB hub, follow these steps:
Click Start, click Run, type Devmgmt.msc, and then click OK. The Device Manager window opens.
Expand Universal Serial Bus controllers.
Right-click a USB Root Hub in the list, and then click Properties. The USB Root Hub Properties dialog box is displayed.
Click the Power Management tab.
Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.
Repeat steps 3 through 6 for each USB Root Hub in the list.
On the Action menu, click Scan for hardware changes.

Windows XP recognizes the new device.
Close the Device Manager window.
___________________________________________________________

However I would try and mount the device in Linux first if you have a box ready with it installed.

Rgds,
Dave

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Sony a200 x2 + VG | Minolta 9000 |
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HVLF36AM x2 | Minolta Program 2800 x2

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Offline bunto

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Re: unable to copy pictures from my A300 to computer
« Reply #6 on: January 24, 2010, 09:30:45 AM »
Hi Dave,

thanks for the info! i will definitely try the procedures you mentioned and will update you.

Regards
--bunto
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Offline pointblank

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Re: unable to copy pictures from my A300 to computer
« Reply #7 on: January 24, 2010, 01:17:26 PM »
PC's typically do not have a slot built-in for CF cards as the card itself is large. What the 300 has in common with the BlackBerry is the setting to activate them as such that they act as a mass storage device allowing windows to interpret it as an external disk.

Just get a simple usb card reader, does the trick and allows you to keep your camera in the drybox.
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Offline bunto

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Re: unable to copy pictures from my A300 to computer
« Reply #8 on: January 24, 2010, 05:00:03 PM »
Thanks guys!

i think the only thing left untried is the card reader. i think there is some bug in the firmware of this camera. the camera otherwise is very good.

Thanks again,
--bunto
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Offline pointblank

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Re: unable to copy pictures from my A300 to computer
« Reply #9 on: January 25, 2010, 02:07:23 AM »
It must be something simple in the end, but the card reader will give you a lot of pleasure. Let us know if it works, ya?
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Offline bunto

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Re: unable to copy pictures from my A300 to computer
« Reply #10 on: January 26, 2010, 05:22:42 AM »
is this some kind of rocket science? the memory card reader doesnt show the cf, i thought these things are as simple as plug n play can get.

i think i have to go back to sony franchise.

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Offline fother

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Re: unable to copy pictures from my A300 to computer
« Reply #11 on: January 26, 2010, 06:00:43 AM »

If the card reader is also not working, it's not the camera, it's the PC

Are you using them through a USB hub? (don't - hubs are notoriously troublesome, especially the unpowered ones)
Have you tried a different PC?
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Offline bunto

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Re: unable to copy pictures from my A300 to computer
« Reply #12 on: January 26, 2010, 10:24:36 PM »
Thanx guys for the support .... really appreciate everything you guys suggested. i went back to the sony shop and even they couldnt figure out wats wrong with it.

but the card reader finally worked. (i forgot to enable the power management option that i changed).

Once again thanks for all the help :)
-bunto
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Offline pointblank

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Re: unable to copy pictures from my A300 to computer
« Reply #13 on: January 27, 2010, 02:45:19 AM »
Glad to hear it worked out as if the USB option was a no-go I would have ran out of options, lol. So, now you are ready to show us your results then, right? ;-)
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