Author Topic: Filters, lens or camera  (Read 9767 times)

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Offline AScot

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Re: Filters, lens or camera
« Reply #15 on: March 11, 2016, 10:21:20 PM »
Well, so much for the Minolta theory!

The inside of my A7 is exactly like your A7ii.
 
I can't see how it could be the LA-EA3 at fault, there's surely nothing inside it that could cause these reflections. As you know I have the LA-EA4 and as an adapter, it is considerably more complex than the LA3 but there is nothing in there that could cause reflections, only a mirror that could be very easily damaged from front or rear.
Sony A7, A850, A77, A700 || Sony>> 70-300G, 28-75 f2.8 SAM, 16-80CZ, 50 f1.4, FE 28-70 OSS, FE 24-70CZ f4 OSS, LA-EA4 || Minolta>> 300 f4 G HS, 200 f2.8 G HS, 100 f2.8 (D) Macro, 50 f1.7, 28 f2.8, 28-135 f4-4.5, 70-210 f4, 500 f8 Reflex, TC x 1.4 HS, TC x 2 HS. || Sigma 21-35 f3.5-4.2. || Tamron SP 24-135.

Offline Chris82

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Re: Filters, lens or camera
« Reply #16 on: March 12, 2016, 01:37:26 PM »
 I am sure its the front of the lens including the ridged area angled towards the front element. I have some more thing to try.

 After widening my search i found a flare issue with the metabones 3 particularly on the a7r which had a resolution i'm going to use but adapted to suit my needs hopefully.
 The same thing is used by by people using Telescopes to reduce internal flare and increase contrast which i also came across.
 Flocking paper, which has a velvety feel to it and is light absorbing and non reflective. Essentially the same stuff that is on the lens hoods for the CZ 16-35 and 24-70 and 70-400.
First things first then i'll see if the LA-EA3 has any issues or not.
I wonder if the mirror in the A99 and the LA-EA4 is the reason it was not visible before?

 I will keep updating how i get on.

Offline chappo1

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Re: Filters, lens or camera
« Reply #17 on: March 13, 2016, 04:57:08 AM »
Chris, (And all members and lurkers)

A friend sent me this and this is a good spot to post it as it is another way around the filter issue and if you take enough shots you can "adjust the filter" in post processing.

https://www.youtube.com/watch?v=camWIvVZlbU

john
“Time is a great teacher, but unfortunately it kills all its pupils."

Hector Berlioz

Offline Chris82

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Re: Filters, lens or camera
« Reply #18 on: March 13, 2016, 09:32:30 AM »
 Nice work around and may be useful for some but i really don't want to bracket that many shots. The file size from the a7rii is rather large. 10+ images the same on my sd card then goodness knows how long my computer would take to edit and blend all those. It already has to think about things with this camera and it's running 8gb ram currently.

Offline Frank [aka Wires]

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Re: Filters, lens or camera
« Reply #19 on: March 26, 2016, 04:56:29 PM »
Any news on this problem Chris? Has the problem been rectified by WEX replacing the LA-EA3?

I haven't been able to get through to see what's been going on in the site until today and came across this posting from you. If you'd been nearer to me then I'd have offered you try my a7rii - but there's a few miles between Scotland and Somerset :lol:

I'd have thought that WEX may have been able to give a go at repeating this problem of yours by using the items you have from their stock: A7rii, the LA-EA3, the 16-35 lens and the filter/s. Obviously NOT opening box after box (I'm not that much of a chump :lol: :lol: ) but just one of each to see if they could repeat the problem. Anyhows... any update?
Frank (aka Wires)
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Offline Chris82

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Re: Filters, lens or camera
« Reply #20 on: March 26, 2016, 07:11:17 PM »
Wex have been extremely unhelpful and have just passed the buck. Never got back in touch with any help since i had already emailed Lee filters as had they and Wex decided that the Lee reply was adequate and didn't bother themselves getting back in touch with me until i chased them up. The answer being we think it is a reflection and you can shade the lens to try and get rid of it. I think i already know that and there is not much shading you can do at 16mm that's not going to show up in the image. I'm only days away from the 30 day return policy and they are not even replying to me anymore. Extremely fed up and annoyed.

I then attempted to trade my A-mount 16-35mm in against the FE lens for them to come out with "there is moisture inside your lens and we need to repair it before we can give you a trade in value" the cost of which will be taken from the value of the lens. I know for a fact there was no moisture in or visible in the lens as i inspected it myself before packing and sending to them. The picture within this thread was taken the evening before packing it and as you can see there is nothing visible apart from a few reflections.

I am not impressed with them and if they are attempting to rip me off then i will be getting trading standards involved unless they can provide me with definitive proof that there is indeed moisture inside the lens. I certainly won't be using them again in the future regardless of how big a name they may be.

Apologies for not having updated sooner. I have also encountered some computer troubles which resulted in me having to format my hard drive then restoring it from my last backup which according to my time machine was 2 weeks prior. Not the case as i had backed it up on the Sunday evening before it went wrong.
Then i done the LR update and it caused some permission issues and would not open. At this point i was ready to give up on photography completely. Many hours later i finally managed to get it sorted but I've lost my passion for the time being. Once i get the lens situation sorted and something to work on my new camera i'm sure i'll be alright but it has been a stressful few weeks.
« Last Edit: March 26, 2016, 07:30:57 PM by Chris82 »

Offline Frank [aka Wires]

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Re: Filters, lens or camera
« Reply #21 on: March 26, 2016, 07:30:42 PM »
Sorry to hear this Chris - doesn't sound good the way they are treating you on this.

I'd be inclined to tell them to return your lens as you know there was nothing wrong with it before you sent it to them - and tell them you will be sending the camera back for either a replacement or refund. Also that you feel they are just delaying matters by not responding to your communications and you will contact Trading Standards about it.

You can also put something on their Facebook page and see what that brings:

https://www.facebook.com/wexphotographic
Frank (aka Wires)
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The Dalai Lama said; “Know the rules well, so you can break them effectively”

Offline Chris82

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Re: Filters, lens or camera
« Reply #22 on: March 26, 2016, 07:36:51 PM »
Complete silence from them and they are not returning calls so they will probably claim they have sent my lens for repair. I'll threaten them with Trading Standards regardless as the way they are ignoring me is unacceptable. If they can prove that my lens has moisture in it then i'll hold my hands up but i'm convinced it was 100% perfect when it left my possession. I won't be accepting Wex telling me that the repair centre "say" it has moisture and needed cleaning.

Offline Frank [aka Wires]

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Re: Filters, lens or camera
« Reply #23 on: March 26, 2016, 07:56:27 PM »
They should have sent you some proof of what they said was 'wrong' with your lens - photos etc.

I really wish you well with this and hope it gets sorted properly. Disappointing though
Frank (aka Wires)
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The Dalai Lama said; “Know the rules well, so you can break them effectively”

Offline Chris82

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Re: Filters, lens or camera
« Reply #24 on: March 26, 2016, 08:12:55 PM »
Thanks Frank, I really just want an end to it so i can concentrate on my photography and move it forward. I have plans that i will possibly be needing some help with in the future and i know many of you on here will be able to help me i hope.

Offline chappo1

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Re: Filters, lens or camera
« Reply #25 on: March 26, 2016, 10:32:27 PM »
I feel for you Chris.  Being ignored is worse than being told "not my problem" and that is bad enough... john
“Time is a great teacher, but unfortunately it kills all its pupils."

Hector Berlioz

Offline Chris82

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Re: Filters, lens or camera
« Reply #26 on: April 12, 2016, 06:24:44 PM »
 Having chased them up and waited a full working day for a reply i have just been told my lens which has never been used in the rain or if there is any signs of moisture is always covered to protect it and to help reduce any possible chance of light leak would cost £1800 to repair. The lens doesn't even cost that new!!!

The lens is being returned. My only issue is i lost all the images of it i had taken before posting it to them when my computer crashed and i had to reformat the hard drive.

The image in this thread is the only one i have!  It looks perfectly fine to my eyes and was working perfectly fine on my A99 prior to buying the new camera. I'm at a complete loss as to how it has happened and where to go from here.

Offline Frank [aka Wires]

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Re: Filters, lens or camera
« Reply #27 on: April 12, 2016, 08:51:19 PM »
Chris, really sorry to hear how this has/is working out - your treatment is not very reassuring to say the least :(

Do you have the serial number of the lens? If so then it will be a way of checking it when you get it back?

It's just that... if you are so very sure there was no water/moisture in that lens before sending it off and you can't understand how it could have this issue... have they, by long odds (possibly), had another lens sent in at the same time to look at and got them mixed up?

Just a thought...
Frank (aka Wires)
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Offline Chris82

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Re: Filters, lens or camera
« Reply #28 on: April 12, 2016, 10:22:25 PM »
I have it registered with Sony UK so i can access my account and check they it when it returns. I feel like i have lost a close friend.

Offline Chris82

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Re: Filters, lens or camera
« Reply #29 on: April 18, 2016, 06:24:29 PM »
 My lens still has not yet returned so i bit the bullet and bought the FE 16-35mm ƒ4 as i'm pulling my hair out here. After forking out yet another £1000 the FE lens display's exactly the same behaviour with additional stuttering and hunting for focus on the A7rii. So close to selling everything i own at the moment as i've had enough.