Hi been reading on the Images to share with regard to problems a contributer had with his camera. It was sent away, an unspecified part was replaced and the camera was working to specification. The repair was done under warranty, which is fair enough. Having ran Sony cameras, all be it the point and shoot variety, you get to know Sony fairly well. When your product was bought and the subsequent software inputted into your computer, no doubt you would of been invited to register your product with Sony.
As with all "developing" devices, updates are available, as well as design faults, either with the camera itself OR the software your camera uses to basically work. The point I am making here is that it is in your own interest to register your product and occasionally touch base with the Sony website, as with ALL its products, a page will be set aside for your camera. If, as has happened in quite a few cases, a design problem is reported, an announcement will be made on the corresponding page and in some cases, owners would be invited to send your Camera, less its battery and memory card, and the fault be rectified, without charge to yourself and, more importantly, invoking your warranty. Just a thought if you get a dreaded Error code on the screen, a quick check could save you pounds/Dollars etc.